Login Hints
User Registration & Login Help
If you are unable to log in to your ConfTool account or are experiencing difficulties creating a new account, please follow the instructions below.
Additionally, the organizing committee’s contact email can always be found at the bottom left corner of all ConfTool screens.
Additionally, the organizing committee’s contact email can always be found at the bottom left corner of all ConfTool screens.
Troubleshooting ConfTool Login
01
Case Sensitivity
Usernames and passwords are case-sensitive. For example, peter and Peter are considered different accounts.Also, note that the capital letter O and the number 0 look similar but are different characters.
02
Finding Your Username
If you are unsure of your username, use the “Forgotten your user name?” link on the login page. You will need to enter the email address used when creating your account.If the system reports that no user is registered with that email, possible reasons include:
- You may have registered with a different email → try other email addresses.
- You do not yet have a ConfTool account, and a new account must be created.
- A typo occurred when entering your email during account creation → contact the organizing committee to correct it.
- You may have multiple accounts under different emails.
03
If Problems Persist
Contact the organizing committee for assistance. They can:
- Verify whether your account exists
- Validate or update your email address
- Resend your username
- Merge duplicate accounts
Note: Passwords are encrypted and cannot be directly retrieved. If you know your username but your password does not work, use the “Forgotten your password?” link to receive a password reset email.
If necessary, the committee can issue a new username and/or password.
If necessary, the committee can issue a new username and/or password.
Creating a New ConfTool Account
01
On the ConfTool login page, enter your email address and click “Register now”.
02
Fill in all required fields marked with an asterisk (*).
03
Important: If you already have a ConfTool account from previous IMWA conferences, do not create a second account.
For example, if you have already submitted a paper, use the same account to register for the conference.
04
Attempting to create a second account with the same email will result in an error. Use your email address to recover your username and password instead.
Data Requirements for Account Creation
01
Email Address
Must be valid. ConfTool uses verification procedures to prevent typos. This email will be used for all conference communication, paper submission, and registration.
02
Username
Must be at least 2 characters long, case-sensitive, and unique. Already used usernames cannot be reused.
03
Password
Must be at least 5 characters, case-sensitive, and include at least one Latin letter (a–z) and one number (0–9). Passwords identical to your username or overly simple passwords are not allowed.
Need Assistance?
If you encounter any issues creating an account or logging in, please email the organizing committee with relevant information. The responsible staff will respond promptly to help you.
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